Logistics Network Strategy & ITT

This leading UK supplier of branded hair care products sold on a global basis, with more than 80% exported across multiple markets. The client operated its own warehouse, with transport operations outsourced, including supplying export markets, UK retailers across both bricks-and-mortar and B2C channels, as well as direct-to-consumer fulfilment. Primary transport operations covered factory-to-distribution-centre movements and customer deliveries. Having experienced significant growth, which was forecast to continue, the client’s warehouse had reached capacity and could not accommodate future volumes. A previous project completed by SCALA had identified that the current transport operations were expensive and that there were opportunities to deliver cost efficiencies and support future growth through the outsourcing and optimisation of the client’s UK logistics operations. The purpose of the project was to identify the optimal outsourcing arrangement for the client and manage the ITT process through to supplier selection, appointment, and Heads of Terms.