Supply Chain Benchmarking and Cost to Serve
You can't improve what you can't measure. Our benchmarking and cost-to-serve
analysis gives you an honest picture of where your supply chain stands — and a clear
route to doing better.
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Most businesses have a rough sense that their supply chain could be more efficient
—
but without robust benchmarking data, it's hard to know where to focus, how much
improvement is achievable, or whether you're already performing well for your sector.
Cost-to-serve adds another dimension: understanding exactly what it costs to service
each customer, channel or product — and whether that cost is justified by the return.
The Service
What we do
SCALA benchmarks your supply chain performance and costs against sector peers,
using data from our Best Practice Forums and years of cross-sector work. We then map
cost-to-serve across your customer and product portfolio to identify where value is being
created — and where it's being eroded.
Start a ConversationSupply chain cost analysis and allocation
Sector benchmarking against comparable
businesses
Customer and channel cost-to-serve modelling
Identification of cost
reduction and service improvement opportunities
Prioritised improvement roadmap
Case Studies